Snail-mail spam and the companies that send it
Today, I received an envelope with the words “Check Enclosed” on the outside. I didn’t remember ordering a fifty dollar rewards check from my credit card company. I opened. It was only for $9.25 and required membership in something called Buyer’s Advantage. I was curious and called Trilegiant, the company responsible for most of my credit card spam.
Ashley answered the phone and I begin to ask her questions. The answer to my question was “we don’t do that.” I then said, “but it says right here on the check.” I asked a few more questions and she had no idea what I was talking about, and kept saying “if that’s what it says on the check.” I almost started to make up rules just to see what she would say, but I didn’t. At the end of the phone call, she didn’t even ask me if I wanted to enroll over the phone (which I’m trained to hear at the end of every call to a marketing company) which tells me, that she absolutely had no idea what I was talking about.
Something tells me I shouldn’t get this $140 extended return/warranty policy.





